Employment and Training


At Direct Care Resources, we employ:

  • highly qualified and experienced Case Managers
  • over 200 skilled and experienced care staff
  • exceptional managerial and office staff

We also engage external consultants and contractors who bring additional specialized skills to the workplace.


As a growing organisation, we are always searching for new employees who can demonstrate initiative and have a professional, grounded approach to providing quality care.

Direct Care Workers

We seek applicants with at least a Certificate III in Disability Services, Youth Work or Aged Care from a recognised TAFE College, or who are working towards it together with relevant care experience.

Applicants without these qualifications must have at least 3 years proven experience in the provision of personal care and lifestyle support services.

Mandatory requirements include:

  • a Disability Services Positive Notice Card and/or
  • a Positive Notice for Child Related Employment (Blue Card)
  • a First Aid Certificate
  • a current Driver’s Licence and must have a registered, roadworthy motor vehicle available to transport clients

If you have these attributes and are interested in a challenging but satisfying well-paid position, then call our office 07 3343 5246 for information on how to apply.

Case Managers

Applicants for positions of Case Manager should have a degree from a recognised University and a strong background in providing professional care management services to adults with a disability and/or children and young people with challenging behaviours.

Case Managers are responsible for the assessment, development, monitoring and evaluation of individual clients including preparation and ongoing management of their Individual Personal Plans, Care Management Plans and Personal Behaviour Support Plans. Case Managers work directly with our care staff to ensure quality care services to our clients.

Due to the specialised nature of these positions, recruitment is generally through an intensive assessment process usually conducted by a private employment agency.


Staff training includes but is not necessarily limited to:

  • induction and orientation*
  • disability care and child safety policy and practice*
  • fire safety*
  • managing challenging behaviours
  • medication management*
  • non-violent crisis intervention*
  • cross-cultural education*
  • specialised training for those working with clients who have an acquired brain injury, schizophrenia, epilepsy, attention deficit disorder, autism, cerebral palsy, Alzheimer’s disease/dementia, Angelman syndrome and similar chromosomal disorders

(*mandatory for all staff)