The Right Care.  Right Here.  Right Now.

The NDIS (National Disability Insurance Scheme) provides people with an intellectual or physical disability with the means to transform their life.  The NDIS encourages people and their families to plan and reach goals that are meaningful to them, to try new things, to experience places they have never been before, to grow personally, to learn new skills, to be more independent and, most of all, to have a happier and more fulfilling life.

Direct Care Resources (DCR) have been in providing high quality support and care to people with a disability for nearly 20 years.  Our operations stretch from Toowoomba, through to Ipswich, the northern and southern suburbs of Brisbane and on to the Gold Coast and Sunshine Coast.  We specialize in providing care to people who have  highly complex care needs, psychiatric conditions, physical disabilities, ongoing medical problems and challenging behaviours

Backed by our extensive professional resources and experience, together with a long-standing, proven record in delivering high quality services to people with a disability, DCR is the main vehicle that delivers NDIS-funded services to our clients.  DCR is a registered Provider for the NDIS.

Utilising DCR’s tried and true ‘model of care‘ means that by utilizing a small, consistent care support team for each client, we can deliver to our NDIS clients truly individualised care.  They get to do the things they want to do and to have a meaningful and happy life regardless of the challenges they may face because of their disability.  Our clients and their families have a say in who is on their care support team as well as the nature  and type of care they receive.  DCR provides stable, consistent staffing and care together with lifestyle choices second to none in the industry.

DCR has ‘gold standard’ care practices, with senior management personnel on hand to talk direct to our clients and their families, efficient systems and procedures and dedication in ensuring our clients have enjoyable and fulfilling lives .  DCR is very different from the ‘run-of-the-mill’ disability care provider.  We are responsive.  We are decisive.  And we make decisions quickly.  When you deal with DCR, you certainly won’t be kept waiting and wondering.  And, above all, we provide high quality care and services to our clients.

DCR employs highly qualified and experienced Case Managers and fully trained, skilled, empathetic care staff.  Our clients and their families can speak directly to either of the  two Principals/Owners of the business, Case Managers or other senior staff members at any time (including ‘after hours’).  There is no ‘slick salesmanship’ and there is no pressure.  

Making decisions about which care provider to choose to provide support to you or your loved one is one of the most important decisions you will ever make. The NDIS and the disability care system as a whole is complex and can be extremely daunting to many.   DCR is here to help.  We will assist you to navigate the system and explain to you, in simple terms, the various alternatives you have and the choices you can make.  Our Case Managers all have significant experience in the disability care and health sectors.  We can provide you with the clarity and understanding that you need.  

Contact us for more details.